Flight Search Outage

Incident Report for TravelBank

Resolved

The flight search outage is resolved.
Posted Mar 16, 2025 - 19:54 PDT

Monitoring

Flight search is operational. We will continue to monitor for further issues over the next couple of days.
Posted Mar 14, 2025 - 16:51 PDT

Update

After continued testing it appears most flight searches are going through successfully once again. If you receive the message "Sorry we're experiencing technical difficulties", while making a flight search, please attempt the same search a second time. This appears to yield search results in most cases.
Posted Mar 14, 2025 - 15:20 PDT

Investigating

We are actively investigating the issue.
Posted Mar 14, 2025 - 14:52 PDT
This incident affected: Flights (Search).