Search Degradation

Incident Report for TravelBank

Resolved

This incident has been resolved.

Posted Jul 22, 2019 - 06:49 PDT

Monitoring

We've submitted another fix to help mitigate the issue. We're continuing to monitor the situation.

Posted Jul 19, 2019 - 17:31 PDT

Update

We are continuing to work on a fix for this issue.

Posted Jul 19, 2019 - 06:56 PDT

Identified

We are still experiencing periodic instability and have reached out to our vendor for a resolution.

Posted Jul 19, 2019 - 06:55 PDT

Monitoring

The issue was related to an update in one of our caching layers. The update has completed successfully and we are continuing to monitor

Posted Jul 18, 2019 - 21:08 PDT

Update

Dylan Foster acknowledged alert: "[Statuspage]investigating - Search Degradation"

Posted Jul 18, 2019 - 18:36 PDT

Investigating

We are currently experiencing intermittent search timeouts. We are currently investigating

Posted Jul 18, 2019 - 18:34 PDT

This incident affected: Flights (Search) and Hotels (Search).