Hotel Search intermittent issues

Incident Report for TravelBank

Monitoring

We've fixed the issue but are continuing to monitor some hotel search issues

Posted Nov 19, 2024 - 17:37 PST

Identified

We've identified the problem and are working on a fix

Posted Nov 19, 2024 - 12:14 PST

Investigating

We're experiencing a temporary issue affecting:
- Travel Policies: This means bookings may currently occur outside your existing travel policy.
- Hotel Search: Hotel search functionality is currently down

Our team is actively working to resolve these issues as quickly as possible

Posted Nov 19, 2024 - 11:34 PST

This incident affects: Hotels (Search).